Contact Us

Our Fort Stewart Family Homes team is ready to assist you in any way we can, from leasing information to resident services and maintenance needs. We look forward to hearing from you!

Southern Oaks Leasing Office

50 Southern Oaks Drive
Building SO50
Fort Stewart, GA 31315
Phone: (912) 408-2480

Hours of Operation:
M, T, Th, F: 8:00 am - 5:00 pm
Wed: 8:00 am - 6:00 pm
Sat: 10:00 am - 4:00 pm

Leasing Information:
Get the leasing process started today by completing a brief online leasing inquiry here, or call our leasing team at (912) 408-2480.

Liberty Woods Management Office

50 Austin Road
Building LW50
Fort Stewart, GA 31315
Phone: (912) 408-2467

Hours of Operation:
Monday-Friday: 8:00 am - 5:00 pm

Resident Services:
Residents can access our team and a variety of services online via the Resident Portal, or feel free to stop by our office or call our management team during office hours at (912) 408-2467.

Maintenance

Residents can submit routine maintenance requests online through the Resident Portal. or contact the Maintenance team by phone at (912) 408-2466.

24-Hour Emergency Maintenance
Emergencies should be reported to the Maintenance team directly at (912) 408-2466.
For medical emergencies or to report a fire, please dial 911.

Community Management Contacts

TBD Operations Director (912) 347-7681		Janice Black Assistance Operations Manager (267) 300-7479 [email protected]
TBD Senior Facility Director (610) 212-6463		TBD Assistant Facility Director (912) 408-2466
Melissa Chance Customer Experience Manager South Southern Oaks Office (215) 936-8568 [email protected]		Kema Ridgeway Customer Experience Manager North Liberty Woods Office (267) 576-1705 [email protected]
TBD Special Events Manager (912) 370-0444		Karsten Haake Project Director (912) 408-2491 [email protected]
Jennifer Grooms (BAH/Allotment) Account Coordinator (484) 635-4296 [email protected]

How can we help?

Fort Stewart Family Homes 3-Step Issue Resolution Process

Step 1

Identify Issue

Contact our local management/maintenance team.

Fort Stewart Family Homes
Mgmt. Office: 912.408.2467
Maintenance: 912.408.2466
FortStewartFamilyHomes.com

Step 2

Incomplete or Not Satisfied?
Contact Management

Escalate the issue to our corporate management team.

BBC Corporate Care Line
877.253.6988

Step 3

Issue Unresolved

If expectations are still not being met, contact:

Army Resident Communities Initiative (RCI)
Fort Stewart: 912.320.6853
[email protected]